Expect Increased Wait Times at Oyate Health Center During Upgrades

RAPID CITY — The Oyate Health Center is reminding its patients to expect some interruptions of services this weekend as a new computer server is installed at the facility.
Beginning Friday, July 21st, the Oyate Health Center will transition to a new, more secure, and agile computer server that will help improve the patient experience and care coordination with its regional partners.
The new system will replace older, outdated Indian Health Service servers and will improve care at the Oyate Health Center.
This upgrade will affect every computer system at the Oyate Health Center, including the electronic medical records.
While we transition to the new server, there will be some interruptions to services.
On Friday, July 21st:
The Primary Care Clinic will be open to provide limited walk-in services. The Pediatric Clinic will be open to provide limited walk-in services. The Dental Clinic will be open to provide limited walk-in services. The Behavioral Health Clinic will be open to provide limited services. The Pharmacy will be open for relatives to pick-up previously filled prescriptions, but refills cannot be done. The Pharmacy’s refill line will be down. The Laboratory will be open to provide limited services. The Radiology Department will be open to provide limited services. The Urgent Care Clinic will be open to provide limited services.
Saturday, July 22nd:
The Urgent Care Clinic will be open to provide limited services. The Pharmacy will be open for relatives to pick up previously filled prescriptions, but refills cannot be done. The Pharmacy’s refill line will be down. The Laboratory will be open to provide limited services. The Radiology Department will be open to provide limited services.
Sunday, July 23rd:
The Urgent Care Clinic will be open to provide limited services. The Pharmacy will be open for relatives to pick up previously filled prescriptions, but refills cannot be done. The Pharmacy’s refill line will be down. The Laboratory will be open to provide limited services. The Radiology Department will be open to provide limited services.
Monday, July 24th:
Services are anticipated to come back online during the day slowly, but some services could still be limited at times.
Tuesday, July 25th:
Some services could still be limited.
Wednesday, July 26th:
Some services could still be limited.